The Blume Project (“we”, “our”, “us”) is committed to protecting your privacy. We comply with South Africa’s Protection of Personal Information Act (POPIA) and the EU’s General Data Protection Regulation (GDPR). We only collect the personal information needed to process your order and keep you updated.

 

• Information We Collect: When you place an order, we collect your name, email, shipping address, and phone number. We use this information to fulfil your purchase and communicate order updates. We may also collect information you provide in customer service inquiries or when signing up for our email newsletter (only if you opt in).
  

   

• How We Use Your Information: We use your details to process and ship your order, send order confirmations and tracking updates, and provide customer support. We will never sell your personal information to third parties for marketing. We will only send promotional emails if you explicitly agree (opt in) to receive them; otherwise, we will not contact you for marketing purposes . You can unsubscribe from any marketing email at any time.
  

   

• Third-Party Delivery Partners: We use a third-party courier service to deliver your Habit Packs. To ship your order, we share your name, address, and phone number with the courier. These couriers are bound by data protection laws and may only use your information to fulfil delivery. We do not otherwise share your personal data with other businesses.
  

   

• Data Security: We take reasonable precautions to protect your personal information. For example, our website uses SSL/TLS encryption, and payment data is handled by secure, PCI-compliant payment processors. We store your data on secure servers with access limited to authorized personnel. Despite these measures, no system is 100% secure; but we work hard to protect your information.
  

   

• Your Rights: You have rights under POPIA and the GDPR regarding your personal data. You can request to access the data we hold about you, and to correct, update, or delete it at any time. You can also object to or restrict certain processing of your data . If you no longer want marketing emails, you can unsubscribe or ask us to stop. To exercise any rights, please contact us (see below).
  

   

• Contact Us: If you have questions about this Privacy Policy or wish to access/correct/delete your data, email us at hello@theblumeproject.com. We will respond promptly and assist you with any requests or concerns.